Cancellation insurance for your stay in Aude
We offer an optional “Cancellation and Interruption of Stay” insurance policy.
which you can take out when booking your stay at our campsite in the Aude. Our partner Gritchen Affinity is committed to
to reimburse all or part of the stay only to customers who have taken out Campez Couvert insurance in the event of a covered claim (25 guarantees).
Download cancellation policy
The terms and conditions are available here: www.campez-couvert.com
during your
What to do if you need to cancel your stay in the Aude?
1/ It is important to notify us by post or e-mail.
2/ Declare the claim on the Campez Couvert website
by clicking here: Claim form
It is advisable to take out cancellation insurance. Read the terms and conditions carefully.
- The insurance premium must be paid in full at the time of booking and is non-refundable.
- In the event of a claim, you must notify the company within 48 hours of the event and provide all the necessary information and supporting documents.
- The complete cancellation policy and procedure are available on the website: http://www.campez-couvert.com
You can report the claim either :
– Online http://www.campez-couvert.com
– email sinistres@campez-couvert.com
– fax: 09 72 28 76 92
– By post: Gritchen Tourisme & Loisirs
Claims department
27 RUE Charles Durand
18024 Bourges Cedex
Cancellation and interruption of stay insurance reimburses the full amount paid if you fall within the applicable grounds, before arrival, and the amount of the unused stay pro rata temporis in the event of late arrival or early return.